The Boat Works

5.0 from 17 Reviews

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Showing 1 to 5 of 17 reviews

Excellent service!

Scott Fleming
Reviewed Jan 2017
Haul out and hard stand set up in the works area. The staff were excellent, very professional and friendly. The works area is always kept clean, lifting slings were kept clean (no marks on our hull!) and the staff were always around to either help or source steps, ladders or other required equipment. Excellent live aboard facilities, enjoyed the Galley coffee shop as well. Keep an eye out for Cap'n Jack Sparrow :)

Finally, on lifting us back in, even though the slings are very clean, they wrapped the slings in wax paper to ensure our new paint job was unmarked. Excellent attention to detail. We will be back!
Clean works area, professional friendly staff.
4 people found this helpful. Do you?Thank Scott Fleming

The best boat yard in Australia

Graham Wade
via Facebook  
Reviewed May 2017
As they say The Boat Works is the best boat yard in Australia. Right from the start they are professional, friendly and go out of their way to make sure your haul out and servicing runs smoothly and trouble free. Whether it's minor or major work that needs to be done they have every trade, on site and ready, to get you back in the water as soon as possible. This was our 3rd lift in 5 years at The Boat Works and they get better every time.

Thankyou team for making this stay hassle free...we will be back 😀👍

and Charmaine we loved the BMW 🚗
3 people found this helpful. Do you?Thank Graham Wade

Live aboard facilities were fantastic

Jimmy and Betty Crockett
Reviewed May 2016
We wish to thank you ,the office staff and the ground staff for your excellent service.

Working on our boat was enjoyable due to the full facilities on site and also the live aboard facilities were fantastic.

It is the cleanest workshop I have been at and all of the staff show pride in the facility.

The cafe on site were the best serving brilliant meals nothing a problem.

Congratulations to the management for the selection of happy and skilful, people customer friendly.

Running a business myself I left learning how important your greatest asset is your staff.

Looking forward to our next slipping and I will be passing on The Boatworks experience.
3 people found this helpful. Do you?Thank Jimmy and Betty Crockett

Excellent Business

Sue Parry-Jones
Deckee Pro  
Reviewed Apr 2015
I took my boat down to Boatworks to haul it out for the first time since becoming the skipper - it was just me (a girl) and my kids and this was by far the best place to go.

The Boatworks offers a clean slipway with excellent facilities. There are heaps of businesses on site as well as a shop where you can buy most things you will need while having a boat on the hard, and so many people who can be consulted regarding most issues that you might face.

We were assisted at every point by the very helpful staff, appreciated en suite showers, toilets, free laundry facilities, and two courtesy cars to enable you to get to Bunnings or other places you might need to get to while there. The rates are very competitive and really after almost a week on the hard I could not fault the service facilities and staff in any way.

If you need to haul out your boat and are near the Gold Coast, I could not recommend the Boatworks more highly.
3 people found this helpful. Do you?Thank Sue Parry-Jones

Another Very Happy Customer

Tony Austin
Deckee Pro  
Reviewed Nov 2016
The Boat Works has become the benchmark place to go when you want quality work done on your boat. A walk around the hardstand reveals that it is not just the locals who see this as the best place to trust with their pride and joy. With all boating trades represented on-site(often by multiple suppliers) you can get everything done with the one visit and I was very pleasantly surprised to see the way in which everyone cooperates to make sure that things happen in a logical manner and the jobs get done in the shortest possible time.

I have been to many marinas and boatyards in my time but this one is head and shoulders above the others. The facility is massive, modern and extremely well maintained but it is the staff who really make it exceptional. Bookings can be done online and all emails are answered promptly. Face to face meetings reinforce this first impression with the gents who run the slipping process being the friendliest and most professional I have ever experienced. They treat your boat as though it was their own pride and joy. I could ask for no more!

We were on the hardstand for just under three weeks getting some major work done by Signature Yacht Services (Craig and his team) so had plenty of time to experience all that the Boat Works has to offer. We left as very happy customers who will be coming back when we need any more work done despite living near Newcastle, NSW. Yes - it was definitely worth the trip!
Extremely friendly and helpful staff.
Everything you could possibly need is available onsite.
Onsite cafe has great food and great staff.
2 people found this helpful. Do you?Thank Tony Austin

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