Fantastic lift and support in Gladstone
Reviewed Apr 2017
We limped into Gladstone with unknown rudder damage. Gail was on the phone to guide us through the labyrinth that is Gladstone harbour/Marina. We were lifted out quickly but carefully and safely placed on the hard. Manager Martin offered much needed support (and electric tools) making the repair easier for the Skipper. Martin even returned to the site after hours to connect the electricity for us. Our spot on the hard stand proved to be a very safe place while tropical cyclone Debbie raged all around us. Gail and Martin were onsite throughout the foul weather, even when Martin had sent his workers home. We had a quick and stressless drop back into the water after a week at Mipec.
We felt as if Martin and Gail were looking out for us.
Great and sound advice and friendly service.
Exceptional in their approach
Reviewed Apr 2017
Mipec boat yard had a bad reputation and against advice from others, we decided to give them a go anyway. The haul-out went smoothly, extreme care to detail taken in wash down, staff are pleasant and helpful with many qualified tradies. The new boss Martin - approachable, unassuming, unflappable, is an absolute bonus, he comes with a wealth of knowledge and expertise in many areas and oversees all work. Our rudder repairs were done in a very timely and professional manner, we had a lot of 12v work done down south that was so sub-standard we had serious electrolysis for the first time ever (on our grp sailboat) and were devastated. We expected it was going to take much time and money to find the source, but this wasn't the case - Marty truly knows his stuff and it was all sorted in no time - fantastic. We have been to many boatyards around the world and this one is exceptional in their approach to their customers and workmanship - they are honest and respectful - mostly we feel because they have Martin running the place, he is so busy but nothing is too much effort, he will always find the time to address any concerns or issues. Our account was fair and reasonable too. BONUS! We feel, with Martin at the helm, Mipec's reputation will certainly change. THANKS AGAIN MARTIN! All the best to you and your crew, we will see you next time round!!!
Mick & Brenda.
sv Grand Cru.