Horizon Shores Marina

5.0 from 5 Reviews

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Very helpful staff

SV Wirraway
Reviewed Sep 2016
Just wanted to pass on a big thank you to your staff at the boat ramp. We had a problem with the tilt on our motor and they arranged to keep the boat and trailer there as we couldn't put it back on the trailer and put us in contact with the onsite repairer. Very helpful staff at a time where we were unsure what to do.
4 people found this helpful. Do you?Thank SV Wirraway

Impressed

Bruce and Lyn
Reviewed Sep 2016
We are so impressed with all the staff we have come across since having our boat in the drystack since mid-October. The girls who are in the office are always very pleasant to speak with, the boys at the drystack facility are excellent, and today, being new to this, to find when we went to get fuel at the marina that there was even a staff member there to help us!
2 people found this helpful. Do you?Thank Bruce and Lyn

professional, courteous and obliging

Bruce
Reviewed Sep 2016
Good morning, I would like to take the opportunity to let you know how impressed I am with the level of service I received from your shipyard and in particular Ryan. I have used your services on a number of occasions and each time I have been very happy. I have found Ryan and his team to be professional, courteous and obliging in all of my dealings with them and it's very comforting to feel that our boat is in good hands. This level of service is very refreshing to find in today's busy world and I will continue to use and recommend your team.
2 people found this helpful. Do you?Thank Bruce

Always provide the utmost customer care and service

H Bulle
Reviewed Sep 2016
Thank you for your service over the past 8 years - you are a very professional team both in the office and storage facility. I would like to give a special thank you to all the boys working at the dry storage facility, they make a great team and always provide the utmost customer care and service no matter the circumstances. Over the past 8 years I only have praise for their professionalism and service. A particular special thank you must go to Mike who has been a constant and always extremely helpful with a smile. I would highly recommend your storage facility to anyone requiring this type of solution.
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Went above and beyond

Colin
Reviewed Sep 2016
I had a boat bump into mine over the weekend when I was over at Couran Cove. When I came back in to the Marina the staff were extremely helpful. I would like to especially thank Michael Preston and Dave, who helped me tidy up the boat and went above and beyond, to make sure my requests were met.
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